Shipping policy
At [THEKHUSHKART], we want your shopping experience to be simple, reliable, and transparent. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Shipping Methods
We currently offer the following shipping options within India:
Standard Shipping
Orders are shipped through our partnered courier and logistics providers.
Estimated Delivery: [X-X BUSINESS DAYS]
Express Shipping
Where available, customers may choose an express delivery option during checkout.
Estimated Delivery: [X-X BUSINESS DAYS]
Express delivery may not be available for all products or locations.
Cash on Delivery (COD)
Cash on Delivery may be available for selected products and serviceable locations.
COD availability may depend on your PIN code, order value, product, courier availability, and other applicable conditions.
2. Order Processing Time
Orders are generally processed within [PROCESSING TIME] after successful order confirmation and payment verification.
Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.
Please note that the processing time is separate from the shipping/delivery timeframe.
For example, if processing takes 1–2 business days and delivery takes 3–5 business days, the total delivery time may be approximately 4–7 business days.
3. Shipping Charges
Shipping charges will be displayed during checkout before you complete your purchase.
Our standard shipping charge is:
Shipping Cost: [SHIPPING COST]
Additional charges may apply for:
- Express delivery
- Cash on Delivery, where applicable
- Remote or difficult-to-service locations
- Special delivery requirements
- Other charges clearly communicated before checkout
If free shipping is offered on eligible orders, the applicable terms and minimum order value will be displayed on the website.
4. Delivery Timeframes
For most locations in India, orders are expected to arrive within:
Estimated Delivery: [X-X BUSINESS DAYS]
Delivery estimates may vary depending on:
- Delivery PIN code
- Courier availability
- Product availability
- Weather conditions
- Public holidays
- Festivals or high-volume periods
- Transportation disruptions
- Natural disasters or other circumstances beyond our reasonable control
The delivery timeframe displayed at checkout or communicated after purchase should be treated as an estimate unless a specific delivery date has been expressly guaranteed.
5. Tracking Your Order
Once your order has been shipped, we may provide you with:
- Courier/shipping partner name
- Tracking or AWB number
- Tracking link
Tracking information may be sent through email, SMS, WhatsApp, or another available communication method.
Please allow up to [X BUSINESS DAYS] after dispatch for tracking information to become active on the courier's system.
If your tracking information has not updated for [X BUSINESS DAYS], please contact us at [KHUSHBUSGALLERY@GMAIL.COM] with your order number.
6. Delivery Address
Please make sure that your shipping information is complete and accurate before placing your order.
This includes:
- Full name
- Complete address
- Apartment/house/building details
- Area/locality
- City
- State
- PIN code
- Active phone number
We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
If you notice an address error immediately after placing your order, contact us at [KHUSHBUSGALLERY@GMAIL.COM] as soon as possible. We will try to assist, but changes may not be possible once the order has been processed or shipped.
7. Failed Delivery Attempts
Our courier partner may make multiple delivery attempts depending on their delivery procedures.
A delivery may fail because of:
- Customer being unavailable
- Incorrect or incomplete address
- Incorrect phone number
- Customer refusing delivery
- Inability to contact the recipient
- PIN code/serviceability issues
- Other courier-related circumstances
If an order is returned to us after repeated unsuccessful delivery attempts, additional shipping charges may apply if the order needs to be shipped again.
8. Delayed Deliveries
While we work with logistics partners to deliver orders within the estimated timeframe, delays can occasionally occur.
Possible causes include:
- Severe weather
- Natural disasters
- Transportation disruptions
- Courier operational issues
- High order volumes
- Festivals and holidays
- Government restrictions
- Incorrect address information
- Unexpected events beyond our reasonable control
If your order is delayed, please check the tracking information first. If the tracking information does not provide sufficient information, contact us at [KHUSHBUSGALLERY@GMAIL.COM].
We will make reasonable efforts to assist you and coordinate with the relevant courier partner.
9. Damaged or Tampered Packages
Please check your package when it is delivered.
If the package appears visibly damaged, opened, or tampered with, where reasonably possible:
- Take photographs or video of the package before opening it.
- Record the condition of the outer packaging and shipping label.
- Contact us at [KHUSHBUSGALLERY@GMAIL.COM] within [X DAYS] of delivery.
- Provide your order number and supporting photographs/videos.
Do not discard the original packaging until the issue has been resolved.
Any claims relating to damaged, defective, missing, or incorrect products will be handled according to our Return & Refund Policy.
10. Missing or Incorrect Items
If you receive:
- The wrong product
- A missing product
- An incomplete order
- A product different from what you ordered
please contact us at [KHUSHBUSGALLERY@GMAIL.COM] within [X DAYS] of delivery.
Please provide:
- Order number
- Description of the issue
- Photographs/videos of the received package and product
- Shipping label, where applicable
We will review the issue and provide an appropriate resolution in accordance with our policies and applicable law.
11. PIN Code and Serviceability
Delivery is available only to locations serviced by our logistics partners.
Some remote, restricted, or otherwise non-serviceable PIN codes may not be eligible for delivery.
You may be able to check serviceability during checkout or by contacting our customer support team.
If an order is placed for a location that cannot be serviced, we may contact you to arrange an alternative solution or cancel the order and process an applicable refund.
12. Multiple Products in One Order
If your order contains multiple products, we may ship the products together or separately depending on product availability, warehouse location, supplier, or logistics requirements.
If products are shipped separately, you may receive multiple tracking numbers and delivery dates.
You will not be charged additional shipping fees solely because we split an order into multiple shipments, unless additional charges were clearly disclosed and agreed to at checkout.
13. International Shipping
Option A — If We Do Not Currently Offer International Shipping
At this time, [THEKHUSHKART] ships only within India.
We currently do not offer international shipping.
If international shipping becomes available in the future, this policy will be updated with applicable countries, delivery times, shipping charges, customs requirements, and other conditions.
Option B — If We Offer International Shipping
International shipping may be available to selected countries.
Estimated International Delivery: [X-X BUSINESS DAYS]
International Shipping Cost: [SHIPPING COST / CALCULATED AT CHECKOUT]
International customers may be responsible for customs duties, import taxes, local charges, brokerage fees, or other charges imposed by the destination country.
These charges are generally outside our control and may vary by country.
Customers are responsible for ensuring that the products they order can legally be imported into their destination country.
International delivery times may vary significantly because of customs clearance, local courier operations, and other circumstances beyond our control.
14. Shipping Restrictions
Certain products may have shipping restrictions because of their size, weight, nature, legal requirements, courier restrictions, or destination.
If a product cannot be shipped to your location, this may be communicated during checkout or after order review.
We reserve the right to cancel an order that cannot reasonably or legally be shipped to the selected destination, subject to applicable refund requirements.
15. Shipping Partners
We may use third-party courier and logistics providers to deliver your orders.
Depending on your location and order, we may use one or more logistics providers.
Once an order is handed over to a courier, certain delivery activities are controlled by the courier provider. However, we will make reasonable efforts to assist you with tracking and delivery-related concerns.
16. Changes to Shipping Information
We may update this Shipping Policy from time to time to reflect changes in our shipping partners, delivery methods, pricing, service areas, or business practices.
The latest version will always be posted on this page with the updated date.
17. Contact Us
If you have questions about shipping, tracking, delivery, or an existing order, please contact us:
[THEKHUSHKART]
Email: [EMAIL ADDRESS]
Phone/WhatsApp: [PHONE NUMBER]
Business Address: [BUSINESS ADDRESS]
Customer Support Hours: [BUSINESS HOURS]
We aim to respond to shipping-related queries within [BUSINESS DAYS].
[
At [THEKHUSHKART], we want your shopping experience to be simple, reliable, and transparent. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Shipping Methods
We currently offer the following shipping options within India:
Standard Shipping
Orders are shipped through our partnered courier and logistics providers.
Estimated Delivery: [X-X BUSINESS DAYS]
Express Shipping
Where available, customers may choose an express delivery option during checkout.
Estimated Delivery: [X-X BUSINESS DAYS]
Express delivery may not be available for all products or locations.
Cash on Delivery (COD)
Cash on Delivery may be available for selected products and serviceable locations.
COD availability may depend on your PIN code, order value, product, courier availability, and other applicable conditions.
2. Order Processing Time
Orders are generally processed within [PROCESSING TIME] after successful order confirmation and payment verification.
Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.
Please note that the processing time is separate from the shipping/delivery timeframe.
For example, if processing takes 1–2 business days and delivery takes 3–5 business days, the total delivery time may be approximately 4–7 business days.
3. Shipping Charges
Shipping charges will be displayed during checkout before you complete your purchase.
Our standard shipping charge is:
Shipping Cost: [SHIPPING COST]
Additional charges may apply for:
- Express delivery
- Cash on Delivery, where applicable
- Remote or difficult-to-service locations
- Special delivery requirements
- Other charges clearly communicated before checkout
If free shipping is offered on eligible orders, the applicable terms and minimum order value will be displayed on the website.
4. Delivery Timeframes
For most locations in India, orders are expected to arrive within:
Estimated Delivery: [6-7 BUSINESS DAYS]
Delivery estimates may vary depending on:
- Delivery PIN code
- Courier availability
- Product availability
- Weather conditions
- Public holidays
- Festivals or high-volume periods
- Transportation disruptions
- Natural disasters or other circumstances beyond our reasonable control
The delivery timeframe displayed at checkout or communicated after purchase should be treated as an estimate unless a specific delivery date has been expressly guaranteed.
5. Tracking Your Order
Once your order has been shipped, we may provide you with:
- Courier/shipping partner name
- Tracking or AWB number
- Tracking link
Tracking information may be sent through email, SMS, WhatsApp, or another available communication method.
Please allow up to [X BUSINESS DAYS] after dispatch for tracking information to become active on the courier's system.
If your tracking information has not updated for [7 BUSINESS DAYS], please contact us at [KHUSHBUSGALLERY@GMAIL.COM] with your order number.
6. Delivery Address
Please make sure that your shipping information is complete and accurate before placing your order.
This includes:
- Full name
- Complete address
- Apartment/house/building details
- Area/locality
- City
- State
- PIN code
- Active phone number
We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
If you notice an address error immediately after placing your order, contact us at [KHUSHBUSGALLERY@GMAIL.COM] as soon as possible. We will try to assist, but changes may not be possible once the order has been processed or shipped.
7. Failed Delivery Attempts
Our courier partner may make multiple delivery attempts depending on their delivery procedures.
A delivery may fail because of:
- Customer being unavailable
- Incorrect or incomplete address
- Incorrect phone number
- Customer refusing delivery
- Inability to contact the recipient
- PIN code/serviceability issues
- Other courier-related circumstances
If an order is returned to us after repeated unsuccessful delivery attempts, additional shipping charges may apply if the order needs to be shipped again.
8. Delayed Deliveries
While we work with logistics partners to deliver orders within the estimated timeframe, delays can occasionally occur.
Possible causes include:
- Severe weather
- Natural disasters
- Transportation disruptions
- Courier operational issues
- High order volumes
- Festivals and holidays
- Government restrictions
- Incorrect address information
- Unexpected events beyond our reasonable control
If your order is delayed, please check the tracking information first. If the tracking information does not provide sufficient information, contact us at [KHUSHBUSGALLERY@GMAIL.COM].
We will make reasonable efforts to assist you and coordinate with the relevant courier partner.
9. Damaged or Tampered Packages
Please check your package when it is delivered.
If the package appears visibly damaged, opened, or tampered with, where reasonably possible:
- Take photographs or video of the package before opening it.
- Record the condition of the outer packaging and shipping label.
- Contact us at [KHUSHBUSGALLERY@GMAIL.COM] within [8 DAYS] of delivery.
- Provide your order number and supporting photographs/videos.
Do not discard the original packaging until the issue has been resolved.
Any claims relating to damaged, defective, missing, or incorrect products will be handled according to our Return & Refund Policy.
10. Missing or Incorrect Items
If you receive:
- The wrong product
- A missing product
- An incomplete order
- A product different from what you ordered
please contact us at [KHUSHBUSGALLERY@GMAIL.COM] within [8 DAYS] of delivery.
Please provide:
- Order number
- Description of the issue
- Photographs/videos of the received package and product
- Shipping label, where applicable
We will review the issue and provide an appropriate resolution in accordance with our policies and applicable law.
11. PIN Code and Serviceability
Delivery is available only to locations serviced by our logistics partners.
Some remote, restricted, or otherwise non-serviceable PIN codes may not be eligible for delivery.
You may be able to check serviceability during checkout or by contacting our customer support team.
If an order is placed for a location that cannot be serviced, we may contact you to arrange an alternative solution or cancel the order and process an applicable refund.
12. Multiple Products in One Order
If your order contains multiple products, we may ship the products together or separately depending on product availability, warehouse location, supplier, or logistics requirements.
If products are shipped separately, you may receive multiple tracking numbers and delivery dates.
You will not be charged additional shipping fees solely because we split an order into multiple shipments, unless additional charges were clearly disclosed and agreed to at checkout.
13. International Shipping
Option A — If We Do Not Currently Offer International Shipping
At this time, [THEKHUSHKART] ships only within India.
We currently do not offer international shipping.
If international shipping becomes available in the future, this policy will be updated with applicable countries, delivery times, shipping charges, customs requirements, and other conditions.
Option B — If We Offer International Shipping
International shipping may be available to selected countries.
Estimated International Delivery: [6-7 BUSINESS DAYS]
International Shipping Cost: [SHIPPING COST / CALCULATED AT CHECKOUT]
International customers may be responsible for customs duties, import taxes, local charges, brokerage fees, or other charges imposed by the destination country.
These charges are generally outside our control and may vary by country.
Customers are responsible for ensuring that the products they order can legally be imported into their destination country.
International delivery times may vary significantly because of customs clearance, local courier operations, and other circumstances beyond our control.
14. Shipping Restrictions
Certain products may have shipping restrictions because of their size, weight, nature, legal requirements, courier restrictions, or destination.
If a product cannot be shipped to your location, this may be communicated during checkout or after order review.
We reserve the right to cancel an order that cannot reasonably or legally be shipped to the selected destination, subject to applicable refund requirements.
15. Shipping Partners
We may use third-party courier and logistics providers to deliver your orders.
Depending on your location and order, we may use one or more logistics providers.
Once an order is handed over to a courier, certain delivery activities are controlled by the courier provider. However, we will make reasonable efforts to assist you with tracking and delivery-related concerns.
16. Changes to Shipping Information
We may update this Shipping Policy from time to time to reflect changes in our shipping partners, delivery methods, pricing, service areas, or business practices.
The latest version will always be posted on this page with the updated date.
17. Contact Us
If you have questions about shipping, tracking, delivery, or an existing order, please contact us:
[
At [THEKHUSHKART], we want your shopping experience to be simple, reliable, and transparent. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Shipping Methods
We currently offer the following shipping options within India:
Standard Shipping
Orders are shipped through our partnered courier and logistics providers.
Estimated Delivery: [6-7 BUSINESS DAYS]
Express Shipping
Where available, customers may choose an express delivery option during checkout.
Estimated Delivery: [6-7] BUSINESS DAYS]
Express delivery may not be available for all products or locations.
Cash on Delivery (COD)
Cash on Delivery may be available for selected products and serviceable locations.
COD availability may depend on your PIN code, order value, product, courier availability, and other applicable conditions.
2. Order Processing Time
Orders are generally processed within [7 DAYS PROCESSING TIME] after successful order confirmation and payment verification.
Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.
Please note that the processing time is separate from the shipping/delivery timeframe.
For example, if processing takes 1–2 business days and delivery takes 3–5 business days, the total delivery time may be approximately 4–7 business days.
3. Shipping Charges
Shipping charges will be displayed during checkout before you complete your purchase.
Our standard shipping charge is:
Shipping Cost: [SHIPPING COST]
Additional charges may apply for:
- Express delivery
- Cash on Delivery, where applicable
- Remote or difficult-to-service locations
- Special delivery requirements
- Other charges clearly communicated before checkout
If free shipping is offered on eligible orders, the applicable terms and minimum order value will be displayed on the website.
4. Delivery Timeframes
For most locations in India, orders are expected to arrive within:
Estimated Delivery: [6-7 BUSINESS DAYS]
Delivery estimates may vary depending on:
- Delivery PIN code
- Courier availability
- Product availability
- Weather conditions
- Public holidays
- Festivals or high-volume periods
- Transportation disruptions
- Natural disasters or other circumstances beyond our reasonable control
The delivery timeframe displayed at checkout or communicated after purchase should be treated as an estimate unless a specific delivery date has been expressly guaranteed.
5. Tracking Your Order
Once your order has been shipped, we may provide you with:
- Courier/shipping partner name
- Tracking or AWB number
- Tracking link
Tracking information may be sent through email, SMS, WhatsApp, or another available communication method.
Please allow up to [7 BUSINESS DAYS] after dispatch for tracking information to become active on the courier's system.
If your tracking information has not updated for [7 BUSINESS DAYS], please contact us at [KHUSHBUSGALLERY@GMAIL.COM] with your order number.
6. Delivery Address
Please make sure that your shipping information is complete and accurate before placing your order.
This includes:
- Full name
- Complete address
- Apartment/house/building details
- Area/locality
- City
- State
- PIN code
- Active phone number
We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
If you notice an address error immediately after placing your order, contact us at [KHUSHBUSGALLERY@GMAIL.COM] as soon as possible. We will try to assist, but changes may not be possible once the order has been processed or shipped.
7. Failed Delivery Attempts
Our courier partner may make multiple delivery attempts depending on their delivery procedures.
A delivery may fail because of:
- Customer being unavailable
- Incorrect or incomplete address
- Incorrect phone number
- Customer refusing delivery
- Inability to contact the recipient
- PIN code/serviceability issues
- Other courier-related circumstances
If an order is returned to us after repeated unsuccessful delivery attempts, additional shipping charges may apply if the order needs to be shipped again.
8. Delayed Deliveries
While we work with logistics partners to deliver orders within the estimated timeframe, delays can occasionally occur.
Possible causes include:
- Severe weather
- Natural disasters
- Transportation disruptions
- Courier operational issues
- High order volumes
- Festivals and holidays
- Government restrictions
- Incorrect address information
- Unexpected events beyond our reasonable control
If your order is delayed, please check the tracking information first. If the tracking information does not provide sufficient information, contact us at [KHUSHBUSGALLERY@GMAIL.COM].
We will make reasonable efforts to assist you and coordinate with the relevant courier partner.
9. Damaged or Tampered Packages
Please check your package when it is delivered.
If the package appears visibly damaged, opened, or tampered with, where reasonably possible:
- Take photographs or video of the package before opening it.
- Record the condition of the outer packaging and shipping label.
- Contact us at [KHUSHBUSGALLERY@GMAIL.COM] within [7 DAYS] of delivery.
- Provide your order number and supporting photographs/videos.
Do not discard the original packaging until the issue has been resolved.
Any claims relating to damaged, defective, missing, or incorrect products will be handled according to our Return & Refund Policy.
10. Missing or Incorrect Items
If you receive:
- The wrong product
- A missing product
- An incomplete order
- A product different from what you ordered
please contact us at [KHUSHBUSGALLERY@GMAIL.COM] within [7 DAYS] of delivery.
Please provide:
- Order number
- Description of the issue
- Photographs/videos of the received package and product
- Shipping label, where applicable
We will review the issue and provide an appropriate resolution in accordance with our policies and applicable law.
11. PIN Code and Serviceability
Delivery is available only to locations serviced by our logistics partners.
Some remote, restricted, or otherwise non-serviceable PIN codes may not be eligible for delivery.
You may be able to check serviceability during checkout or by contacting our customer support team.
If an order is placed for a location that cannot be serviced, we may contact you to arrange an alternative solution or cancel the order and process an applicable refund.
12. Multiple Products in One Order
If your order contains multiple products, we may ship the products together or separately depending on product availability, warehouse location, supplier, or logistics requirements.
If products are shipped separately, you may receive multiple tracking numbers and delivery dates.
You will not be charged additional shipping fees solely because we split an order into multiple shipments, unless additional charges were clearly disclosed and agreed to at checkout.
13. International Shipping
Option A — If We Do Not Currently Offer International Shipping
At this time, [THEKHUSHSKART] ships only within India.
We currently do not offer international shipping.
If international shipping becomes available in the future, this policy will be updated with applicable countries, delivery times, shipping charges, customs requirements, and other conditions.
Option B — If We Offer International Shipping
International shipping may be available to selected countries.
Estimated International Delivery: [7-8 BUSINESS DAYS]
International Shipping Cost: [SHIPPING COST / CALCULATED AT CHECKOUT]
International customers may be responsible for customs duties, import taxes, local charges, brokerage fees, or other charges imposed by the destination country.
These charges are generally outside our control and may vary by country.
Customers are responsible for ensuring that the products they order can legally be imported into their destination country.
International delivery times may vary significantly because of customs clearance, local courier operations, and other circumstances beyond our control.
14. Shipping Restrictions
Certain products may have shipping restrictions because of their size, weight, nature, legal requirements, courier restrictions, or destination.
If a product cannot be shipped to your location, this may be communicated during checkout or after order review.
We reserve the right to cancel an order that cannot reasonably or legally be shipped to the selected destination, subject to applicable refund requirements.
15. Shipping Partners
We may use third-party courier and logistics providers to deliver your orders.
Depending on your location and order, we may use one or more logistics providers.
Once an order is handed over to a courier, certain delivery activities are controlled by the courier provider. However, we will make reasonable efforts to assist you with tracking and delivery-related concerns.
16. Changes to Shipping Information
We may update this Shipping Policy from time to time to reflect changes in our shipping partners, delivery methods, pricing, service areas, or business practices.
The latest version will always be posted on this page with the updated date.
17. Contact Us
If you have questions about shipping, tracking, delivery, or an existing order, please contact us:
[THEKHUSHKART]
Email: [KHUSHBUSGALLERY@GMAIL.COM]
Phone/WhatsApp: [8999864215/9152687025]
Business Address: [INDIA]
Customer Support Hours: [24/7]
We aim to respond to shipping-related queries within [ 7 BUSINESS DAYS].
[
At [THEKHUSHKART], we want your shopping experience to be simple, reliable, and transparent. This Shipping Policy explains how we process, ship, and deliver your orders.
1. Shipping Methods
We currently offer the following shipping options within India:
Standard Shipping
Orders are shipped through our partnered courier and logistics providers.
Estimated Delivery: [7-8 ]BUSINESS DAYS]
Express Shipping
Where available, customers may choose an express delivery option during checkout.
Estimated Delivery: [X-X BUSINESS DAYS]
Express delivery may not be available for all products or locations.
Cash on Delivery (COD)
Cash on Delivery may be available for selected products and serviceable locations.
COD availability may depend on your PIN code, order value, product, courier availability, and other applicable conditions.
2. Order Processing Time
Orders are generally processed within [7 DAYS] after successful order confirmation and payment verification.
Orders placed on weekends, public holidays, or during promotional periods may require additional processing time.
Please note that the processing time is separate from the shipping/delivery timeframe.
For example, if processing takes 1–2 business days and delivery takes 3–5 business days, the total delivery time may be approximately 4–7 business days.
3. Shipping Charges
Shipping charges will be displayed during checkout before you complete your purchase.
Our standard shipping charge is:
Shipping Cost: [SHIPPING COST]
Additional charges may apply for:
- Express delivery
- Cash on Delivery, where applicable
- Remote or difficult-to-service locations
- Special delivery requirements
- Other charges clearly communicated before checkout
If free shipping is offered on eligible orders, the applicable terms and minimum order value will be displayed on the website.
4. Delivery Timeframes
For most locations in India, orders are expected to arrive within:
Estimated Delivery: [7-8 BUSINESS DAYS]
Delivery estimates may vary depending on:
- Delivery PIN code
- Courier availability
- Product availability
- Weather conditions
- Public holidays
- Festivals or high-volume periods
- Transportation disruptions
- Natural disasters or other circumstances beyond our reasonable control
The delivery timeframe displayed at checkout or communicated after purchase should be treated as an estimate unless a specific delivery date has been expressly guaranteed.
5. Tracking Your Order
Once your order has been shipped, we may provide you with:
- Courier/shipping partner name
- Tracking or AWB number
- Tracking link
Tracking information may be sent through email, SMS, WhatsApp, or another available communication method.
Please allow up to [8 BUSINESS DAYS] after dispatch for tracking information to become active on the courier's system.
If your tracking information has not updated for [7 BUSINESS DAYS], please contact us at [KHUSHBUSGALLERY@GMAIL.COM] with your order number.
6. Delivery Address
Please make sure that your shipping information is complete and accurate before placing your order.
This includes:
- Full name
- Complete address
- Apartment/house/building details
- Area/locality
- City
- State
- PIN code
- Active phone number
We are not responsible for delivery problems caused by incorrect or incomplete information provided by the customer.
If you notice an address error immediately after placing your order, contact us at [KHUSHBUSGALLERY@GMAIL.COM] as soon as possible. We will try to assist, but changes may not be possible once the order has been processed or shipped.
7. Failed Delivery Attempts
Our courier partner may make multiple delivery attempts depending on their delivery procedures.
A delivery may fail because of:
- Customer being unavailable
- Incorrect or incomplete address
- Incorrect phone number
- Customer refusing delivery
- Inability to contact the recipient
- PIN code/serviceability issues
- Other courier-related circumstances
If an order is returned to us after repeated unsuccessful delivery attempts, additional shipping charges may apply if the order needs to be shipped again.
8. Delayed Deliveries
While we work with logistics partners to deliver orders within the estimated timeframe, delays can occasionally occur.
Possible causes include:
- Severe weather
- Natural disasters
- Transportation disruptions
- Courier operational issues
- High order volumes
- Festivals and holidays
- Government restrictions
- Incorrect address information
- Unexpected events beyond our reasonable control
If your order is delayed, please check the tracking information first. If the tracking information does not provide sufficient information, contact us at [KHUSHBUSGALLERY@GMAIL.COM].
We will make reasonable efforts to assist you and coordinate with the relevant courier partner.
9. Damaged or Tampered Packages
Please check your package when it is delivered.
If the package appears visibly damaged, opened, or tampered with, where reasonably possible:
- Take photographs or video of the package before opening it.
- Record the condition of the outer packaging and shipping label.
- Contact us at [KHUSHBUSGALLERY@GMAIL.COM] within [7 DAYS] of delivery.
- Provide your order number and supporting photographs/videos.
Do not discard the original packaging until the issue has been resolved.
Any claims relating to damaged, defective, missing, or incorrect products will be handled according to our Return & Refund Policy.
10. Missing or Incorrect Items
If you receive:
- The wrong product
- A missing product
- An incomplete order
- A product different from what you ordered
please contact us at [KHUSHBUSGALLERY@GMAIL.COM] within [7 DAYS] of delivery.
Please provide:
- Order number
- Description of the issue
- Photographs/videos of the received package and product
- Shipping label, where applicable
We will review the issue and provide an appropriate resolution in accordance with our policies and applicable law.
11. PIN Code and Serviceability
Delivery is available only to locations serviced by our logistics partners.
Some remote, restricted, or otherwise non-serviceable PIN codes may not be eligible for delivery.
You may be able to check serviceability during checkout or by contacting our customer support team.
If an order is placed for a location that cannot be serviced, we may contact you to arrange an alternative solution or cancel the order and process an applicable refund.
12. Multiple Products in One Order
If your order contains multiple products, we may ship the products together or separately depending on product availability, warehouse location, supplier, or logistics requirements.
If products are shipped separately, you may receive multiple tracking numbers and delivery dates.
You will not be charged additional shipping fees solely because we split an order into multiple shipments, unless additional charges were clearly disclosed and agreed to at checkout.
13. International Shipping
Option A — If We Do Not Currently Offer International Shipping
At this time, [STORE NAME] ships only within India.
We currently do not offer international shipping.
If international shipping becomes available in the future, this policy will be updated with applicable countries, delivery times, shipping charges, customs requirements, and other conditions.
Option B — If We Offer International Shipping
International shipping may be available to selected countries.
Estimated International Delivery: [X-X BUSINESS DAYS]
International Shipping Cost: [SHIPPING COST / CALCULATED AT CHECKOUT]
International customers may be responsible for customs duties, import taxes, local charges, brokerage fees, or other charges imposed by the destination country.
These charges are generally outside our control and may vary by country.
Customers are responsible for ensuring that the products they order can legally be imported into their destination country.
International delivery times may vary significantly because of customs clearance, local courier operations, and other circumstances beyond our control.
14. Shipping Restrictions
Certain products may have shipping restrictions because of their size, weight, nature, legal requirements, courier restrictions, or destination.
If a product cannot be shipped to your location, this may be communicated during checkout or after order review.
We reserve the right to cancel an order that cannot reasonably or legally be shipped to the selected destination, subject to applicable refund requirements.
15. Shipping Partners
We may use third-party courier and logistics providers to deliver your orders.
Depending on your location and order, we may use one or more logistics providers.
Once an order is handed over to a courier, certain delivery activities are controlled by the courier provider. However, we will make reasonable efforts to assist you with tracking and delivery-related concerns.
16. Changes to Shipping Information
We may update this Shipping Policy from time to time to reflect changes in our shipping partners, delivery methods, pricing, service areas, or business practices.
The latest version will always be posted on this page with the updated date.
17. Contact Us
If you have questions about shipping, tracking, delivery, or an existing order, please contact us:
[THEKHUSHKART]
Email: [KHUSHBUSGALLERY@GMAIL.COM]
Phone/WhatsApp: [8999864215/9152687025]
Business Address: [INDIA]
Customer Support Hours: [BUSINESS HOURS]
We aim to respond to shipping-related queries within [BUSINESS DAYS].
[THEKHUSHKART]
Thank you for shopping with us.
]
Thank you for shopping with us.
]
Email: [KHUSHBUSGALLERY@GMAIL.COM]
Phone/WhatsApp: [8999864215/9152687025]
Business Address: [INDIA]
Customer Support Hours: [24/7]
We aim to respond to shipping-related queries within [BUSINESS DAYS].
[THEKHUSHKART]
Thank you for shopping with us.
]
Thank you for shopping with us.