Legal notice

Welcome to TheKhushKart. This Legal Notice governs your use of our website, online store, products, services, and related digital platforms.

By accessing or using TheKhushKart, you acknowledge that you have read and understood this Legal Notice and agree to comply with the terms described below.

1. BUSINESS INFORMATION

Store / Brand Name: TheKhushKart
Business Address: India
Email: khushbusgallery@gmail.com
Phone / WhatsApp: 8999864215 / 9152687025

TheKhushKart is an online retail store offering products across various categories, including fashion, clothing, accessories, electronics, beauty, home, lifestyle, trending products, and other products that may be offered through the website.

Where legally applicable, additional business details such as the legal business name, GSTIN, registered office address, and other statutory information may be displayed on the website or relevant invoices.

2. WEBSITE OWNERSHIP

The website, including its content, design, branding, logos, product listings, images, text, graphics, videos, and other materials, is operated under the TheKhushKart brand.

All rights not expressly granted to users are reserved.

3. INTELLECTUAL PROPERTY

TheKhushKart name, logo, branding, website design, original content, graphics, photographs, product descriptions, and other proprietary materials may be protected by applicable intellectual-property laws.

You may not copy, reproduce, modify, distribute, publish, sell, or commercially exploit our original content without prior written permission.

Product images, brand names, trademarks, and other materials belonging to third parties remain the property of their respective owners.

4. PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, specifications, photographs, pricing, availability, colours, sizes, and other information displayed on the website are accurate.

However, actual product colours and appearance may vary slightly depending on your device or screen settings.

Product availability may change without prior notice.

Where a product has specific instructions, warnings, warranty conditions, care instructions, or usage restrictions, customers should review the relevant product information before purchasing.

5. PRICING AND PAYMENT

All product prices displayed on the website are subject to change without prior notice.

Applicable taxes, shipping charges, delivery charges, or other applicable fees will be displayed where relevant during the purchasing process.

TheKhushKart may offer different payment methods depending on availability, including online payment and/or Cash on Delivery where available.

We reserve the right to correct pricing, product, or technical errors and to cancel an order where an obvious error has occurred.

6. ORDERS

Placing an order on the website constitutes a request to purchase the selected products.

An order may be subject to verification and acceptance.

TheKhushKart reserves the right to cancel or refuse an order where reasonably necessary, including circumstances involving:

Incorrect or incomplete customer information
Product availability issues
Pricing or listing errors
Suspected fraudulent transactions
Payment problems
Delivery-service limitations
Technical errors
Circumstances beyond our reasonable control

If an order is cancelled after payment has been received, an applicable refund will be processed according to our Return & Refund Policy.

7. SHIPPING AND DELIVERY

Orders are processed and shipped according to our Shipping Policy.

Estimated delivery times are provided for guidance and may vary depending on:

Customer location
Product availability
Courier service
Weather or natural events
Public holidays
Transportation issues
Serviceability of the delivery PIN code
Other circumstances beyond our reasonable control

Customers are responsible for providing accurate shipping information.

TheKhushKart cannot be held responsible for delays caused by incorrect or incomplete delivery information supplied by the customer.

8. RETURNS, REFUNDS AND EXCHANGES

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

Where a product is defective, damaged, incorrect, or materially different from what was ordered, customers should contact us within the applicable time period specified in our Return & Refund Policy.

Nothing in this Legal Notice is intended to exclude or restrict any consumer rights that cannot lawfully be excluded or restricted under applicable Indian law.

9. CONSUMER RIGHTS

TheKhushKart is committed to providing customers with accurate information regarding products, prices, payment methods, delivery, returns, refunds, and applicable customer support.

Applicable Indian consumer-protection requirements include the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, as applicable to the business and its activities.

We do not intend to misrepresent products, services, prices, reviews, or other material information.

10. CUSTOMER RESPONSIBILITIES

Customers are expected to:

Provide accurate name, address, phone number, email, and order information.
Use the website only for lawful purposes.
Review product descriptions and applicable policies before ordering.
Not attempt to interfere with the website's operation or security.
Not use the website for fraudulent, abusive, or unlawful activities.
Keep account credentials confidential where an account is created.

11. WEBSITE AVAILABILITY

We aim to keep TheKhushKart website available and functioning properly.

However, we do not guarantee that the website will always be:

Available without interruption
Completely error-free
Free from technical problems
Free from viruses or other harmful components

Website availability may occasionally be affected by maintenance, technical issues, hosting problems, network failures, or circumstances beyond our reasonable control.

12. THIRD-PARTY SERVICES

TheKhushKart may use third-party service providers for services such as:

Payment processing
Shipping and logistics
Website hosting
Analytics
Marketing
Customer communication
Fraud prevention
Technology and security

Third-party services may operate under their own terms and privacy policies.

13. EXTERNAL LINKS

Our website may contain links to third-party websites or services.

These links are provided for convenience. TheKhushKart does not necessarily control or endorse third-party websites and is not responsible for their content, availability, policies, or practices.

14. PROHIBITED USE

You must not use TheKhushKart website to:

Commit or facilitate unlawful activities
Attempt unauthorized access to our systems
Introduce malicious software or harmful code
Interfere with website security
Collect customer information without authorization
Misuse our content or intellectual property
Conduct fraudulent transactions
Engage in activities that may harm TheKhushKart, its customers, or service providers

We reserve the right to restrict or terminate access where reasonably necessary.

15. PRIVACY

The collection and use of customer personal information is governed by our Privacy Policy.

By using the website, customers should review the Privacy Policy to understand how information may be collected, used, stored, and shared for legitimate business purposes.

16. GRIEVANCE AND CUSTOMER SUPPORT

For questions, complaints, order issues, returns, refunds, or other customer-support matters, please contact:

TheKhushKart
Email: khushbusgallery@gmail.com
Phone / WhatsApp: 8999864215 / 9152687025

We will make reasonable efforts to review and respond to customer complaints and support requests.

If a dedicated grievance officer is legally required for the applicable business structure, the relevant details should be displayed on the website.

17. LEGAL COMPLIANCE

TheKhushKart intends to operate its online store in accordance with applicable laws and regulations of India.

Depending on the products sold and the nature and structure of the business, additional laws, regulations, licences, tax requirements, product-specific requirements, consumer-protection requirements, and other compliance obligations may apply.

Nothing in this Legal Notice should be interpreted as a waiver of any mandatory legal rights or protections available to consumers.

18. LIMITATION OF INFORMATION

We make reasonable efforts to keep information on our website accurate and current.

However, occasional typographical errors, technical errors, pricing errors, product availability errors, or other inaccuracies may occur.

Where permitted by law, TheKhushKart reserves the right to correct such errors and update website information.

19. CHANGES TO THIS LEGAL NOTICE

We may update or modify this Legal Notice from time to time.

Any updated version will be posted on this page with a revised "Last Updated" date.

Customers are encouraged to review this page periodically.

20. GOVERNING LAW

This Legal Notice and your use of TheKhushKart are governed by the applicable laws of India.

Subject to applicable consumer-protection and other mandatory legal rights, disputes relating to the website or services shall be handled in accordance with applicable Indian law and the jurisdiction of the appropriate courts/authorities.